Its always nice to get a kind word from a customer.
Here is a great example of a job well done by
the PSG guys in Richmond.
Way to go guys, keep up the great work!
3/20/2014
Mr. Swiger, Robert,
I wanted to let you and
Piedmont Service Group know how grateful Lumber Liquidators are for the repairs
work you provided us on 3/18/2014.
After my initial contact to
you Tuesday morning, PSG was able to line up the necessary technicians, crane
support and material to change out our 250HP dust collector fan motor, T leads
and motor starter post haste. As PSG was able to have a crew at our
location 40 miles east of Richmond in less than three hours proves PSG is
willing to go put forth the extra effort needed to get the job done. Your
technicians came fully prepared to make all repairs and conducted themselves in
a professional manor, wasting no time, and got to work immediately. It
was through you company’s dedication to pleasing the customer that we were able
to reduce our down time and return to 100% of our normal operation.
Please extend my warmest
thanks to Mr. Philip Britton, Senior HVAC Technician, for his part in our
mechanical repairs. He showed a keen ability to overcome adverse
conditions and completed his work admirably.
Lumber Liquidators is very
pleased to have chosen PSG for the replacement of this equipment failure and
will continue to call on you in the future.
Thank you,
Curry Rickman
Maintenance Manager
Lumber Liquidators
